POSITION SUMMARY
The Sales Manager emotionally connects with our guests to create a memorable experience. This position represents the restaurant in all event opportunities and is responsible for reaching revenue goals for the restaurant. He/she must exceed the guest experience by aspiring to go above and beyond in providing exceptional service.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
- Support Warung Made restaurant to increase a la carte and group dining sales
- Deliver genuine hospitality to our guests
- Develop and maintain strong relationships with Restaurant Manager and Chef
- Participate in weekly operations meetings with Restaurant Manager to communicate sales/marketing updates and address restaurants needs
- Distribute accurate BEO’s at weekly manager’s meetings
- Implement promotions and programs in the local markets to increase group bookings and a la carte dining.
- Establish key relationships with clients to ensure maximum exposure and increase revenue
- Adopt a flexible schedule to accommodate guests and be present at event functions when necessary
- Identify objectives, strategies and action plans to meet restaurant objectives and improve sales
- Establish an identity in the local community as the top option for dining events
- Build sales through appropriate and profitable decisions based on high standards of quality
- Forecast annual, quarterly and monthly revenue streams
- Develop specific plans to ensure revenue growth year over year
- Coordinate proper company resources to ensure efficient and stable sales results
- Meet a pre-determined amount of sales appointments per week both in and out of the restaurant
- Assist with marketing programs as necessary
- Handle guest complaints by listening to their concerns, contacting the RM with any problems and solving complaints to ensure guest satisfaction
- Communicate sales information to subordinates, co-workers, management and guests
- Adhere to, and enforce all sales policies, practices and procedures
- Perform additional duties as required
Requirements:
Competency Statement(s)
- Adaptability & Flexibility
- Attention to Detail
- Business Alignment
- Communication
- Relationship Building
SKILLS & ABILITIES
Education: A diploma in hospitality / culinary academy
Experience: Two to five years of previous sales experience, preferably in the hospitality industry
Computer Skills: Microsoft Office
Job Types: Full-time, Contract
Contract length: 12 months
Salary: From Rp7,000,000 per month
Application Question(s):
- Do you have expansive networks of communities, groups, associations, etc?
Education:
- D1-D4 (Required)
Experience:
- Restaurant Management: 2 years (Required)
Language:
- English (Required)
Application Deadline: 05/31/2023
Expected Start Date: 06/01/2023
